September 09, 2024

Q+ payment app opens up for multi-bank customers via JustPay

The ‘Q+’ payment app powered by the Commercial Bank of Ceylon can now be used by customers of other banks as well, following its integration with the ‘JustPay’ platform of LankaPay - the operator of Sri Lanka’s national payment network.

Announcing the integration, Commercial Bank said customers from any domestic bank that supports the JustPay platform can download and use the Q+ payment app for QR code transactions, bill payments, fund transfers and other payment types enabled via Q+, and also enjoy a host of benefits and offers throughout the year.

The first LankaQR certified mobile payment app in Sri Lanka, Q+ is also the only QR payment solution enabled for Sri Lankan merchants that supports six types of QR codes – LankaQR, VisaQR, MastercardQR, UnionPayQR, Indian UPIQR & Alipay QR. Its integration with JustPay makes the app accessible to a broader customer base, thereby increasing convenience and fostering a more inclusive financial ecosystem, the Bank said.

Considered one of the most reliable payment apps in the country with a 99.99% uptime and fast transaction speeds, Q+ went trilingual earlier this year, and offers the highest number of payment-related options among similar apps.

“This integration with JustPay significantly enhances the Q+ payment app's functionality and accessibility, positioning it as a leading digital payment solution in Sri Lanka,” Commercial Bank’s Managing Director and Chief Executive Officer Mr Sanath Manatunge said. “By enabling customers from other banks to use the app, this development promotes financial inclusion and convenience, and provides customers with a seamless, secure, and efficient payment experience.”

Welcoming Q+ aboard the JustPay platform, CEO of LankaPay Mr Channa de Silva said: “We are excited to welcome Q+ as the 29th app to join our JustPay network, which marks another step towards enhancing financial inclusion and convenience for customers across Sri Lanka. This integration allows customers of any bank to use Commercial Bank’s digital payment platform via Q+ app, creating the potential for a significant growth in adoption. Broadening the app’s availability to a wider customer base increases the benefits to existing merchants and would also encourage new merchants to get onboard with Q+ creating not only a more inclusive financial ecosystem but also reinforcing our collective efforts to drive innovation and deliver reliability.”

Positioned as the next dimension of payment options, Q+ was adjudged the Best Mobile App for Retail Payments in Sri Lanka at the LankaPay Technnovation Awards consecutively for two years in 2023 and 2024. The app enables cardholders to pay through multiple payment options via their mobile phones including ‘Scan & Pay’ by scanning the merchant’s QR code. Since the launch, the app has undergone numerous functionality-enhancing upgrades.

Commercial Bank is the largest private sector bank in Sri Lanka and the first Sri Lankan bank to be listed among the Top 1000 Banks of the World. The Bank is the largest lender to Sri Lanka’s SME sector, and is a leader in digital innovation in the country’s Banking sector. Commercial Bank operates a strategically-located network of branches and 974 automated machines island-wide, and has the widest international footprint among Sri Lankan Banks, with 20 outlets in Bangladesh, a Microfinance company in Nay Pyi Taw, Myanmar, and a fully-fledged Tier I Bank with a majority stake in the Maldives.

LankaPay is Sri Lanka’s National Payment Network and one of South Asia’s most progressive payment networks. Operating under the guidance of the Central Bank of Sri Lanka, LankaPay provides the payment infrastructure backbone to the country’s financial sector, facilitating the domestic interbank payments and settlements. Since its inception in 2002, LankaPay has pioneered several groundbreaking payment technology innovations including JustPay. Launched in 2018, JustPay is a mobile payment platform which connects customers, financial institutions and merchants on a single platform, enabling real-time merchant payments directly via bank accounts, at a significantly a lower cost to merchants, making it an attractive alternative to card-based payments.

Mr. Seevali Wickramasinghe, Senior Manager – Card Centre; Mr. Nishantha De Silva, Head of Card Centre; Mr. Dinuka Perera, LankaPay Deputy CEO; Mr. Channa de Silva, LankaPay CEO; Mr. Sanath Manathunga, Managing Director/CEO Commercial Bank; Mr. S. Prabagar, Deputy General Manager/ Chief Operating Officer; Mr. Hasrath Munasinghe, Deputy General Manager – Retail Banking and Marketing